For over thirty-five years The Investigators has set the standards for the private investigative field. And, as with every aspect of our agency, we take a very different approach when it comes to basing our fees.
While we encounter many cases that are similar in nature, every case is different. Ever client an individual. It has always been our practice to charge our clients a "flat rate" for our services as opposed to charging by the hour. We also do not bombard or surprise our clients with various hidden charges such as mileage, film developing, telephone calls, meals, etc.
To retain our services one needs only to contact our office at (915) 532-5739 and speak with one of our agents. After carefully reviewing the details of your particular case, whenever possible you will be quoted a flat fee for your particular investigation on the spot. (While there are variables that may increase or decrease your fee, a final fee will be agreed to before any investigative services are performed by us.) Some of the primary factors that will determine your fee are as follows:
• Nature of the Investigation.
• Information available to us to work with
• Country where services will be performed.
• Number of agents needed.
• Risks involved.
While this practice may seem a little different, our logic is sound. With other agencies, resolving you case quickly is actually bad for business. The longer it takes them to solve your case, the more billable hours they can rack up. Unfortunately, it is not uncommon to expend several hundred man hours in the course of investigating and resolving a difficult criminal case. It is also not uncommon to retain an investigator, pay for many hours of work, and still not have your case resolved. At The Investigators solving your case is our primary objective, -- not how many hours we can squeeze out of you as with many other detective agencies.
Once you have retained our services, you do not pay a penny more no matter how long it takes us to resolve your case. We work until we can bring your case to a final conclusion, not until you run out of money. While only God can guarantee the outcome of the investigation, we can guarantee that you will receive the highest level of service, the best efforts of our investigators, and honest results.
If you have any further questions regarding our fee structure, or if we can be of any service to you, please don't
hesitate to contact us.